A Process Mining Approach in Software Development and Testing Process: A Case Study

—Process mining is a relatively new and emerging research area dealing with the process modeling and process analysis by studying on the event logs. By mining these logs, one can understand what is actually happening in the organization, which will bring quite different results than what people think. That is the reason why big organizations start using process mining to x-ray their organizations by various industrial and scientific process mining applications. This study aims to enlighten the researchers about the details of process mining and ProM framework. To accomplish this, firstly, the details and the conversion process of MXML format, which is the correct format applicable for ProM tool, are explained. After that, some main process mining algorithms are detailed by analyzing Alpha Algorithm, Heuristic Mining Algorithm and Social Network Algorithm. Finally, how to extract data through Software Development cycle process is presented, and the results, which are obtained by analyzing the related data, are depicted.